Terms & Conditions


Design Changes

Installer’s Choice/IMS Engineered Products reserves the right to make product changes as deemed necessary to allow continued progress, improvement, and adaptability in an advancing industry.


Proprietary Rights

This catalog and the information contained within are deemed proprietary to Installer’s Choice and are to be used only for the purpose for which they are submitted and shall not be copied in whole or in part without the prior written consent of Installer’s Choice and IMS Engineered Products.


Cancellation and Return

Cancellation and return charges begin at 25% with a minimum of $50.00, depending on the nature of the order and the extent to which it has been processed. All returns have a 30-day-upon-receipt-time limit. Returns must be freight prepaid and not made without the prior written approval of Installer’s Choice.



All quotations, order confirmations, published prices and discounts based on F.O.B. Installer’s Choice, 1 Innovation Drive, Des Plaines, IL 60016 Freight Collect. Invoice payment terms– net 30 days.



Limited 10-year warranty from the date of purchase on racks and limited one-year warranty on all electronic and power accessories.  This warranty is automatically void if your Installer’s Choice product is modified in any way, improperly installed, extended beyond its’ stated weight capacity, misused or abused.   
This warranty does not cover:

  • Failure in whole or part resulting from misuse, alteration, excessive temperature, excessive humidity, corrosive environment, or lack of maintenance.
  • Items ordered in error or not required.

This warranty is limited to material and workmanship only.


Warranty Repair
Purchaser shall obtain controlled authorization number before returning any items alleged to be defective to Installer’s Choice/IMS Engineered Products.


Installer’s Choice/IMS Engineered Products shall have the right to inspect any and all allegedly defective items on-site at purchaser's convenience.


Disclaimer of Consequential Damages and Limitations of Implied Warranty
Installer’s Choice/IMS Engineered Products disclaims any responsibility for loss of time or use of parts or equipment wherein IMS Engineered Products enclosures, components, or accessories are used, transportation or any other incidental or consequential damage; and any implied Warranties including the implied Warranty of merchantability and fitness for intended use are limited to the duration of this written warranty.


Installer’s Choice is a registered trademark owned by IMS Engineered Products. The Installer’s Choice logo cannot be used without written permission from IMS Engineered Products.


Our web site automatically stores location information from visitors for us to keep track of demographics and interests to best provide our products to our customers. If you choose to send us feedback, signup for our newsletter, become a dealer, or request literature the personal information that visitors input is collected and stored. This information is used only by Installer’s Choice and only given out to third parties for the reasons of selling our products. When requesting literature, you can opt out to receive emails from Installer’s Choice. When filling out the becoming a dealer form, visitors will not be added to our email list will have to register through our News page if they are interested in receiving Installer’s Choice newsletters. If changes need to be made to the information submitted, please email [email protected] with the updated information.